[Check_mk (english)] Delay host problem or service problem in unhandled console

[Iván Ramírez Alcobendas]

Hi,
At Frist sorry for my english. I am new in the check_mk administrators
world and i need do something that i cant found on wato rules.
I need delay some alerts on Unhandled Sevice or host problem panel. How
could i do that?

Thanks a lot !

[Andreas Döhler]

Hi Ivan,

inside the rules search for "Monitoring Configuration" -> "Notifications"
-> "Delay host/service notifications" or under "Service Checks"/"Host
Checks" -> "Maximum number of check attempts for service/host" the first
rule delays the notification sending and the second delays the generation
of notifications.
Pay attention if you combine booth types, you can get a huge delay before
something is sent.

Best regards
Andreas

Post by Iván Ramírez Alcobendas
Hi,
At Frist sorry for my english. I am new in the check_mk administrators
world and i need do something that i cant found on wato rules.
I need delay some alerts on Unhandled Sevice or host problem panel. How
could i do that?
Thanks a lot !
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[Iván Ramírez Alcobendas]

Thank you andreas, I update the Maximum number of check attempts for
service/host to 10 but i saw the host down in the console while th check
attempts is 2/10. What i doing wron?

Thank you andreas, I update the Maximum number of check attempts for
service/host to 10 but i saw the host down in the console while th
check attempts is 2/10. What i doing wron?
El jue., 30 ago. 2018 a las 10:12, Andreas Döhler (<

Post by Andreas Döhler
Hi Ivan,
inside the rules search for "Monitoring Configuration" -> "Notifications"
-> "Delay host/service notifications" or under "Service Checks"/"Host
Checks" -> "Maximum number of check attempts for service/host" the first
rule delays the notification sending and the second delays the generation
of notifications.
Pay attention if you combine booth types, you can get a huge delay before
something is sent.
Best regards
Andreas

Post by Iván Ramírez Alcobendas
Hi,
At Frist sorry for my english. I am new in the check_mk administrators
world and i need do something that i cant found on wato rules.
I need delay some alerts on Unhandled Sevice or host problem panel. How
could i do that?
Thanks a lot !

_______________________________________________

Post by Iván Ramírez Alcobendas
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[Robert Sander]

Thank you andreas, I update the Maximum number of check attempts for service/host   to 10 but i saw the host down in the console while th check
attempts is 2/10. What i doing wron?  

This is perfectly normal. Until the maximum number of
check attempts have not been reached the service problem
will be displayed in a so called "SOFT" state.

The notification will only be created when the "HARD"
state is reached (after 10 tries in your case).

Normally you want to see problems early but only get
notifications when the issue is ongoing.

Regards
--
Robert Sander
Heinlein Support GmbH
Schwedter Str. 8/9b, 10119 Berlin

https://www.heinlein-support.de

Tel: 030 / 405051-43
Fax: 030 / 405051-19

Amtsgericht Berlin-Charlottenburg - HRB 93818 B
GeschÀftsfÌhrer: Peer Heinlein - Sitz: Berlin

[Andreas Döhler]

Or you can filter the soft states from your display. I do this on
Problems only active for 1 or 2 minutes.
If a problem is stable and longer active then 5 minutes (in your case
10 minutes) it shown on the big screen with active problems.

Best regards
Andreas
Am Mo., 19. Nov. 2018 um 11:45 Uhr schrieb Robert Sander

Post by Robert Sander

Thank you andreas, I update the Maximum number of check attempts for service/host to 10 but i saw the host down in the console while th check
attempts is 2/10. What i doing wron?

This is perfectly normal. Until the maximum number of
check attempts have not been reached the service problem
will be displayed in a so called "SOFT" state.
The notification will only be created when the "HARD"
state is reached (after 10 tries in your case).
Normally you want to see problems early but only get
notifications when the issue is ongoing.
Regards
--
Robert Sander
Heinlein Support GmbH
Schwedter Str. 8/9b, 10119 Berlin
https://www.heinlein-support.de
Tel: 030 / 405051-43
Fax: 030 / 405051-19
Amtsgericht Berlin-Charlottenburg - HRB 93818 B
Geschäftsführer: Peer Heinlein - Sitz: Berlin
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